1. Contracting party and scope
The service is operated by the Welance entities identified in the Imprint. The final contracting entity for each user or transaction must be shown at acceptance and on the payment confirmation. These terms apply only to entrepreneurs and persons acting for a business or professional purpose, not consumers.
2. Authority and VAT identity
You confirm that you are at least 18, legally capable, and authorized to bind the legal entity identified by the VAT ID. A VAT ID is an identity key, not sufficient authentication by itself; access requires the registered mailbox/magic link. You must keep contact details current and report unauthorized access.
3. What Welance provides
- Tools to draft, score, improve, publish and route a project brief.
- Human and AI-assisted moderation, anonymisation, matching and team suggestions.
- Team submission, roster, profile, application, direct invitation, blind reveal and booking workflows.
- A 30-minute handshake mechanism. After the handshake, the parties independently decide whether and how to continue.
4. What Welance does not provide
Unless a separate written agreement says otherwise, the Directory is not the employer, staffing agency, commercial agent, escrow agent, project manager or contracting party for work between client and team. Welance does not guarantee a match, attendance, suitability, availability, project result or future contract. Welance teams may also participate, under the same disclosed marketplace rules.
5. Briefs, profiles and truthful information
You must provide accurate, current information and have rights to everything submitted. Do not submit unlawful, discriminatory, deceptive, infringing, confidential or security-sensitive material. Budgets, timelines, experience, identity, authority, portfolio work and VAT status must not be misrepresented.
6. Content ownership and licence
You retain ownership. You grant Welance a worldwide, non-exclusive, royalty-free licence for the service term to host, secure, reproduce, format, score, translate, anonymise, excerpt, display and transmit content solely to operate, improve and promote the Directory and the specific opportunity/profile. Public promotional reuse beyond the expected listing context requires anonymisation or separate permission. The licence ends after deletion except for backups, legal evidence and content already lawfully shared.
7. Editorial review and publication
Submission does not guarantee publication. Welance may request clarification, reserve, reject, limit, anonymise, correct presentation or remove content for quality, safety, rights or legal reasons. Material meaning should not be changed without the submitter’s approval.
8. AI-assisted features
Scores, extracted filters, questions, translations and matches may be generated or checked by AI and can be wrong. You must review them. The public scoring rules, where linked, form the current evaluation framework; rule changes apply prospectively to later scoring. AI output is not legal, security, financial or technical assurance.
9. Blind process, applications and invitations
The service intentionally restricts identity before mutual interest. Users must not circumvent anonymity, scrape profiles, identify or contact a protected party outside the workflow, spam teams, collude, manipulate voting/scoring or submit competing identities. Applications and direct invitations are limited to preserve attention; limits may change with notice in the interface.
10. Handshake fee and payment
Creating, scoring, publishing, matching and applying are free unless the current pricing page states otherwise. A handshake is a 30-minute introductory call and currently costs €10 to each side after both accept. The checkout must show taxes, currency, payment timing and the contracting/payee entity before commitment. Stripe or another disclosed provider handles payment details.
11. Attendance, no-show, refund and credit
The product may authorize or collect payment when a booking is accepted and settle it using recorded attendance. If both attend, both fees are payable. If exactly one attends, the absent party’s fee is payable and the attendee’s €10 becomes platform credit for a later handshake. If neither attends or reliable attendance cannot be established, the displayed policy at booking controls, subject to mandatory law. Users may dispute an attendance result with evidence within 14 days. Welance may reverse abuse, duplicate charges or manifest technical errors. Counsel must approve this mechanism and the technical evidence standard before live charging.
12. Relationship after the handshake
Any further call, statement of work, NDA, data-processing agreement, intellectual-property transfer, fee, tax, insurance or delivery obligation is agreed directly between client and team. The parties are responsible for due diligence and compliant contracting. Welance takes 0% of the later project unless a separate signed agreement expressly says otherwise.
13. Confidentiality and data protection
Protected brief/profile information may be used only to evaluate and conduct the relevant opportunity. Each party must protect confidential material and personal data, disclose it only as necessary and delete it when no longer needed. A separate NDA or data-processing agreement may be required before sharing production data, credentials or regulated information.
14. Suspension, removal and termination
You may stop using the service and request closure, subject to pending bookings, payment, legal retention and rights of others. Welance may restrict or suspend access for breach, risk, fraud, non-payment, repeated no-show, rights complaints or legal necessity, normally with reasons and an opportunity to respond where appropriate.
15. Warranties and liability
The service is provided with reasonable professional care but availability and error-free AI output are not guaranteed. Nothing excludes liability that cannot legally be excluded, including intent, gross negligence, injury to life/body/health or mandatory product/data-protection liability. Any further B2B limitation, cap and allocation for indirect loss must be finalized by counsel for the applicable German or Italian law and cannot safely be inferred from marketplace competitors.
16. Complaints and disputes
Contact [email protected] first, identifying the relevant brief/team/booking without sending unnecessary sensitive data. Payment and attendance disputes should be raised within 14 days; statutory rights remain unaffected. Governing law, venue and the precise contracting entity must be presented in the final version after counsel confirms the cross-border structure.
17. Changes and precedence
We date every version and will give reasonable notice of material changes. Changes do not retroactively alter an accepted booking. Specific written project terms, checkout terms or a signed Welance agreement prevail over these general terms for their subject; the Privacy Notice governs personal-data processing. If a clause is invalid, the remainder continues to the extent permitted by law.